
Why ‘champions’ aren’t enough. How to create evangelists to motivate teams and energise change.
Understand the difference between champions and evangelists when it comes to managing change in organisations, and how you can energise your team to boost the chances of success in your digital projects!

3 Reasons Why CRM Improves Sales Conversion Rates
Running an owner managed business means you have to wear many hats. From day to day, you can be debt collector, accountant and salesperson. Many small businesses operate on spreadsheets, email and social media for lead generation, and are missing the main benefits of using a CRM system.

Change Fatigue. What is it and how do I prevent it?
Life in the digitised, globally interconnected world in which we live is punctuated by change.

What Can Jurgen Klopp’s Time at Liverpool Teach Us About Managing Change?
In the world of football, few names resonate with the power of transformation as much as Jürgen Klopp. His time at Liverpool FC has not just been about silverware, it's been a masterclass in effective organisational change. There are valuable lessons to be learned from Klopp's approach that can be applied in various organisational contexts.
I’m going to highlight 5 lessons that the porcelain-grilled, bear-hugging German can teach us about managing change.

5 Reasons Software Implementations Fail, and what to do about it.
In the ever-evolving world of technology, software implementations are crucial for businesses seeking to stay competitive and relevant. In my 10 years working with software implementations, I’ve learned, frustratingly, that they don’t always end positively. With that in mind, here are some of the most common reasons for failure that I’ve observed, and some ideas of how to prevent, and counteract them during technology projects.